Review: SeeSaw bouncing between back-catalogue and catch-up TV

SeeSaw front pageSeesaw is a UK-only video on demand service, which has its origins in the ill-fated Project Kangaroo, whose technology was bought up by transmission company Arqiva. The service was launched with new branding as “SeeSaw”.

SeeSaw’s revenue currently comes from unskippable advertising that appears before and in the middle of programmes. However, premium content is said to be coming to SeeSaw later in the year. SeeSaw is limited to residents of the UK only, but on their FAQ pages, they state that viewers do not need a TV license.

SeeSaw is reported to have launched with over 3,000 hours of content. While a deal with ITV has yet to be made, the other UK Freeview broadcasters are present, almost. Content from Channel Four’s 4oD and Five’s Demand Five is provided, but the BBC have unsurprisingly stuck with iPlayer for their current catch-up content . However, SeeSaw has a deal for a wide range of content from the BBC’s commercial wing, BBC Worldwide. As reported here, other content deals have been made too. While they have yet to make a deal with ITV, independent deals exist for a number of series featured on ITV, such as “Footballers Wives”, “Kingdom” and “Doc Martin”. There have also been deals for sports content, including Olympic highlights and the 2010 Football World Cup.

Moving on to the site itself, content is logically laid out, and can be filtered by either genre or channel, but not both. Once browsing a channel or genre, programmes can be further filtered by the first letter of their title.  For those who know exactly what they’re looking for there’s a search box which auto-suggests programmes as you type. For family viewing, SeeSaw also provides parental controls for restricting access.

The flash player on SeeSaw is well thought out. There is a “turn the lights out” feature, just as with YouTube and Hulu, and there is of course a full screen toggle. The player page also features two columns beneath the player, one with programme details (cast & crew, etc.), and another column that shows links to other episodes from the same series, where applicable.

SeeSaw video player

There are options to stream at low, medium, or high quality, although these settings are not available on 4oD content. In tests for this review, at peak times with a downstream connection of 1.3Mbps, SeeSaw regularly threw up the “Your internet connection speed is too slow” message, even for the low quality setting. This despite SeeSaw’s minimum recommendation of a 1Mbps connection for viewing.

Here is the traffic we measured while testing SeeSaw:

SeeSaw bitrates

On the bright side, we observed that some content, namely Demand Five content, streamed more smoothly from SeeSaw than from Five’s own website. Two factors could account for this: 1) There’s less demand on SeeSaw’s servers than Five’s; 2) Five uses a higher bitrate than SeeSaw’s low quality setting.

There are some confusing aspects to SeeSaw as well. For instance, the home page has a section called “Catch up on the latest TV”, listing programmes and when they were last shown on TV; e.g. “Last week” or “Yesterday”. It would seem natural to assume that further to this box, there would be a page with a longer list of recent programmes. As far as we can see, there isn’t.

Worst of all with SeeSaw is that it isn’t clear what you can and can’t view on the site. The BBC Worldwide selection is just that – selective. Also, the viewer is left to assume that whatever they can view on 4oD or Demand Five, they can view on SeeSaw. We have yet to see this stated in black and white. Naturally though, SeeSaw doesn’t have the rights to show programmes imported by Channel Four or Five, e.g. The Daily Show with Jon Stewart.

Overall, SeeSaw is a well designed video on demand site. However, it is a confusing mixture of current catch-up material and back-catalogue content. With more deals, and thus content, yet to come, it will certainly remain on last100’s radar.

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last100 is edited by Steve O'Hear. Aside from founding last100, Steve is co-founder and CEO of Beepl and a freelance journalist who has written for numerous publications, including TechCrunch, The Guardian, ZDNet, ReadWriteWeb and Macworld, and also wrote and directed the Silicon Valley documentary, In Search of the Valley. See his full profile and disclosure of his industry affiliations.

3 Responses to “Review: SeeSaw bouncing between back-catalogue and catch-up TV”

  1. John says:

    How can I access SeeSaw from outside the UK?

  2. Abe says:

    @John – I'm living outside the UK and I'm accessing UK-only video sites (like SeeSaw, BBC iPlayer) with Strong VPN –

    At $55 a year, you won't find a VPN better deal – high-speed and dependable.

    Hope this helps!


  3. […] what is and isn’t available. We would of liked to have seen a clear message like this while reviewing SeeSaw. Clicking on a category presents you with recommended series and episodes, but there’s […]

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