In a classic DRM U-turn, customers of Microsoft’s now-defunct MSN Music store are being given at least three more years in which they can be sure that the music they’ve purchased will continue to play, even after an operating system re-install or upgrade, and when transfered to a compatible device. That’s because the company, having weathered a storm of negative PR and complaints from customers, has relented on its decision to shut down the service’s verification servers used to implement that store’s copy-protection technology.
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With the iPhone taking away the mind space of the iPod, the 
Despite Apple’s dominance of the portable media player market with the near ubiquitous iPod, Microsoft continues to plug away with its own offering, 
The news last week that Microsoft plans to turn off its verification servers for its now-defunct MSN Music store, is a stark reminder of the potential pitfalls customers face whenever they purchase content crippled by Digital Rights Management (DRM) software. Any digital store that sells or loans you content in a copy-protected format makes you a hostage to that store or format’s commercial success. The Microsoft example, however, is just one of many. Here are five cases where companies have sold their customers down the DRM-filled river.
Yesterday, Microsoft unveiled its much rumored “
